Toward a service-oriented university: a systemic perspective of permanent change due to technological innovation

Jose P. Gumbau

Abstract


In the current context of the knowledge society and with the challenges faced by higher education in the coming decades, universities must have a clear idea of the model they will use for their presence in the new scenarios.

Keywords


client; e-business; e-service; information and communication technologies; information system; innovation; integration; involvement in management of change; processes; social inclusion; systemic; technology; university

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DOI: http://dx.doi.org/10.7238/rusc.v3i1.273

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 Universitat Oberta de Catalunya. eLearn Center

RUSC. Universities and Knowledge Society Journal is an e-journal edited by the Universitat Oberta de Catalunya (Barcelona).

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